I have been having problems with Exchange / Outlook sometimes sending only the HTML portion of the email and it was a real mess trying to read it with all of the tags stripped. I hacked an enhancement that first converts the </p> and </br> tags to \n and then strips the tags. This is much nicer to read. It changes plain_text_body within mail_handler.rb... I thought I would share in case it is helpful. Please remember this is a hack job as I do not know much about Ruby yet but have done a fair share of other programming over the years.... Be kind.

So instead of this:

Just testing again. Just testing again 2.Just testing again 3. Part 1. Part 2. Thank youtony Anthony Ordner

I now get this:

Again
Again, testing, again

Testing

tony

Anyhow enjoy if it helps...

tony

 1  # Returns the text/plain part of the email
 2  # If not found (eg. HTML-only email), returns the body with tags removed and now preserves line breaks so it is readable
 3  def plain_text_body
 4    return @plain_text_body unless @plain_text_body.nil?
 5    parts = @email.parts.collect {|c| (c.respond_to?(:parts) && !c.parts.empty?) ? c.parts : c}.flatten
 6    if parts.empty?
 7      parts << @email
 8    end
 9    plain_text_part = parts.detect {|p| p.content_type == 'text/plain'}
10    if plain_text_part.nil?
11      # no text/plain part found, assuming html-only email
12      # convert </p> to \n newline
13      @plain_text_body = @email.body.to_s.gsub("</p>", "\n");
14      # convert </br> to \n newline
15      @plain_text_body = @plain_text_body.gsub("</br>", "\n");
16      # strip html tags
17      @plain_text_body = strip_tags(@plain_text_body)
18      # remove doctype directive
19      @plain_text_body.gsub! %r{^<!DOCTYPE .*$}, ''
20    else
21      @plain_text_body = plain_text_part.body.to_s
22    end
23    @plain_text_body.strip!
24    @plain_text_body
25  end