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Problems with rdm-mailhandler.rb (Bug #746)

Added by Michelle Murrain at 2011-12-01 07:47 pm. Updated at 2011-12-01 08:06 pm.

Status:Closed Start date:2011-12-01
Priority:Normal Due date:
Assignee:Holger Just % Done:


Category:Mail Receiving
Target version:2.6.0
Remote issue URL: Affected version:2.5.0


I'm actually assuming this is not a bug, but something I'm doing wrong, but I can't figure it out.

I'm trying to do incoming email, and I'm getting an error. We're using Postfix. I set rdm-mailhandler.rb to be executable, and made an alias like this in /etc/aliases:
issues: "|/var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb --url --key <key>"

Following these instructions from the redmine wiki:

I'm getting a mailer daemon error like this:

Final-Recipient: rfc822;
Original-Recipient: rfc822;
Action: failed
Status: 5.3.0
Diagnostic-Code: x-unix;
/var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 66: require:
not found /var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 67:
require: not found
/var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 68: require:
not found /var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 69:
require: not found
/var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 70: require:
not found /var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 72:
module: not found
/var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 73: cannot
open HTTP: No such file
/var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 73: class: not
found /var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb: 74:
Syntax error: "(" unexpected


Associated revisions

Revision c9497f39
Added by Jean-Philippe Lang at 2011-04-17 12:16 am

Keep track of issue description changes (#746).

git-svn-id: svn+ssh:// e93f8b46-1217-0410-a6f0-8f06a7374b81


Updated by Holger Just at 2011-12-01 08:06 pm

This is because the rdm-mailhandler.rb file has a bug in the currently released version. The shabang is not at the top as it should be. I just fixed that in 579061c.

You can either move the shebang to the top of the file yourself or change your alias entry into

  issues: "|ruby /var/www/chiliproject/extra/mail_handler/rdm-mailhandler.rb --url --key <key>" 

Thanks for the report!

  • Assignee set to Holger Just
  • (deleted custom field) set to 2.5.0
  • Status changed from Open to Closed

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